FAQs

Yes, in today’s economic climate, most consumers and an increasing percentage of businesses expect to be able to use credit & debit cards to pay for their goods and services. Taking card payments means that customers can choose how they pay you and they aren’t restricted to the amount of cash that they have in their pocket.

In today’s market, accepting credit and debit cards is the preferred method of payment. Since 2006, more payments have been made by card than by cash.

Surveys consistently show that customers who pay by cards also spend much more than they do by either cash and cheques, sometimes more than twice as much.

• Offering your customers a choice – people expect to be able to pay by credit and debit cards -  if you only accept cash and cheques, you will be losing custom.
• Impulse Buying / Trading Up – if you only take cash, then your customer can only spend what they have in their pocket. If they can use their debit or credit card then they are not as restricted and will often spend more money or make an impulse purchase
• Improved Security for you and your Customer – if you accept cards you can keep less cash on your premises and your customers don’t have to worry about taking out cash to pay you.
• Gain a wider customer base – card payments also give you the option of taking payment by phone and mail order.

The main things you need to start accepting credit and debit card payments are:

1. A merchant account
2. A terminal to process payments by credit and debit card

Payzone will take the hassle out of accepting cards by providing both of these for you.

Payzone’s fees are often the most competitive in the market place.  In fact, Payzone customers typically enjoy rates that are 50% lower than competitor rates. In addition, we guarantee that the rates you pay for your Payzone terminal will be capped for 5 years.

Card transaction value and volumes will determine the processing fees whilst your terminal requirements and length of contract will influence the cost of the credit and debit card terminal.

Please call us on 0844 822 1974 - or click here to enquire online - and we’ll arrange for your Personal Account Manager to come and meet with you to understand your business requirements and to demonstrate what solutions Payzone will be able to provide you with.

If you like what you hear then we will complete an application form with you, explain what the next steps are then assist you with every aspect of the set up process.  Whether you’re new to card acceptance or switching provider to save money we can usually have you up and running in 2 – 3 weeks.

No, we take all of the hassle out of applying and one of our team will complete all the paperwork for you.

Subject to the satisfactory completion of risk assessment procedures, your Payzone facility should be up and running 2–3 weeks after we have received your signed application and supporting documentation.

By switching over to Payzone you will get the lowest card charges on the market, the guarantee that the charges for your terminal will be capped for 5 years and the latest technology, with easy to use plug and play terminals.  All from a service provider that has been around for 25 years and that now has over 20,000 satisfied customers.

If you have any questions at all about switching to Payzone, our customer service team is more than happy to help. Simply call now on 0844 822 1974, email cards@payzone.co.uk or click here to complete our online enquiry form.